Frequentely
asked Questions
-
Who
is BowlersChoice.com?
-
How
do I shop at BowlersChoice.com?
-
Is
it safe to use my credit card on BowlersChoice.com?
-
I
don't want to use my credit card over the internet, can I order by phone?
-
Do
you keep all of my personal information private?
-
When
will my order ship?
-
What
about sales tax and shipping charges?
-
What
is your return policy?
Who is BowlersChoice.com?
BowlersChoice.com
is our "Online Retail Sales" division of Internet Bowling Warehouse, a wholesale
distributor for bowling supplies and accessories for over 10 years.
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How do
I shop Online at BowlersChoice.com?
Using our shopping cart
system is fast and easy!
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Click "Store Front" to simply
view your favorite bowling supplies and pricing.
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Add any items you wish to your
shopping cart, (you can always make changes to your cart later).
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When you're ready to buy, Click
"Checkout" in the top right corner of the screen.
This will begin your secure
checkout process, where you will fill out ship to and bill to addresses,
choose your shipping option, see the total cost of your order.
After placing your order
you will recieve a receipt of your transaction by e-mail.
Remember, if you have
any questions or problems with your order please, call us Toll Free at
1-800-677-4794.
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Is it
safe to use my credit card on BowlersChoice.com?
Yes! BowlersChoice.com
uses secure socket layer technology to encrypt sensitive information that
you send us including, shipping, billing, and credit card information.
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I don't
want to use my credit card over the internet, can I order by phone?
Absolutely! Call us
Toll Free at 1-800-677-4794. Our staff is always happy to take your
order by phone.
Please note our hours are
in the Eastern Time Zone.
Business Hours:
Monday - Friday 10am–5pm
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Do you
keep all of my personal information private?
We consider the information
you choose to share with us confidential. We will not share, rent or sell
any of your personal information.
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When will
my order ship?
We stock a huge inventory
of bowling products. Most orders are usually processed, packed and shipped
within 1 business day. The amount of time it takes for your order to arrive
once it has been shipped depends on which shipping option you choose.
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What about
sales tax and shipping charges?
Sales tax is
charged to New York State Residents only.
Shipping charges vary,
and are calculated by item weight, destination zip code, and
UPS shipping service requested. We offer the following shipping
services...
- UPS
Ground
- UPS
3 Day Select
- UPS
2 Day Air
- UPS
Canada Standard
- UPS
Worldwide Expedited
Shipping rates are calculated
during checkout (after you enter the ship to and bill to addresses), and
you can choose which service you'd like from a drop-down list. If you are
not happy with any of your shipping service options, simply leave to stop
the check out process.
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What is
your return policy?
BowlersChoice.com offers
a 30-Day Full Money Back Guarantee. If you are dissatisfied with your purchase
for any reason, e-mail
or call us within 30 days (from the date when you received your purchase)
for a Return Authorization Number. All non-defective product returns must
be in original condition, customer is responsible for all shipping costs.
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